- In order to comply with the requirements of the Department of Homeland Security (DHS) and the United States Food and Drug Administration (FDA), we need to verify your identity and your institution before shipping any products. The United States Food and Drug Administration (FDA) dictates that Encapsula NanoSciences only sell regulated products and/or provide services involving regulated products to those affiliated with universities, research institutes or biotechnology/pharmaceutical companies actively engaged in research with a licensed animal facility. Therefore, you must communicate with us from a business or institutional e-mail account. Product information cannot be sent to public e-mail accounts such as those with Yahoo, Gmail, Hotmail, etc. extensions. This law also applies to those ordering from outside the United States. We reserve the right to validate the source of inquiries or orders prior to any action on our part.
- None of our products can be used on humans or pets. These are experimental formulations and can only be used in research in universities, research institutes, pharmaceutical and biotechnology companies.
- Encapsula NanoSciences does not provide any services or technical support to scientists and institutions that are located in countries that are subject to US government embargo. For updated information about sanctioned countries see the link from US Department of Commerce: EMBARGOED AND SANCTIONED COUNTRIES
- We do not ship the formulations to any residential addresses or PO boxes. All commercial addresses will be verified before shipment of the formulation.
- Encapsula NanoSciences accepts verified purchase orders (PO) and credit card payments using Visa, MasterCard and American Express credit/debit cards.
- Payment terms for all purchase orders, including those from universities, research institutes, government laboratories and biotechnology/pharmaceutical companies is net 30 days after the invoice date. These terms apply to any and all institutions or companies ordering from Encapsula NanoSciences, regardless of the internal payment policies of the purchasing organization. If Encapsula NanoSciences does not receive payment in full within 30 days of the invoice date, subsequent orders may not be accepted until the account is reconciled.
- If you are ordering from outside the United States please keep in mind that Encapsula NanoSciences is NOT responsible for importation fees to countries outside of United States of America. All custom clearance paperwork should be done by the importer.
- All of our products are made to order. Liposomes are perishable and have a fairly short shelf life. We do not accept return of any formulations and the sale is final.
